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Course curriculum

  • 1

    Let's Get Started

    • Family Engagement & Retention

    • Engage: Calculate Your Attrition / Retention Rate

    • Want More Retention Goodness?

  • 2

    Retention Deep Dive

    • Director of Retention: A Comprehensive Approach to Student Support

    • The Head of School's Role in Retention

    • Engaging Families and Students Through Five Retention Best Practices

    • How to Use Market Research to Create Customer Personas

    • Re-Enrollment and Stewardship: Training Your Community for an Ultra-Marathon

    • Retention: Not a One Size Fits All Approach

    • Can't Knock The Hustle: Proactive Internal and External Strategies for Enrollment Success

    • How Did We Do?