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Course Curriculum

  • 1

    WELCOME

    • Read: Welcome to "How to Manage a Wait Pool"

    • Read: Meet Your Instructor

    • Watch: How to Use This Course
  • 2

    HOW TO MANAGE A WAIT POOL

    • Read: Understanding Wait Pools

    • Watch: What Is a Wait Pool?

    • Watch: What Are the Different Kinds of Wait Pools?

    • Watch: How Might a School Use a Wait Pool to Help Manage Financial Aid?

    • Watch: How Should You Communicate With Families in the Wait Pool?

    • Watch: What About Difficult Families?

    • Watch: The Importance of Internal Clarity
  • 3

    TAKING ACTION

    • Read: How to Use the Resources

    • Engage: Download the Discussion Guide

    • Engage: Frequently Asked Questions

    • Engage: Call Script for Talking to Families

    • Engage: What's Worked for You?
  • 4

    BONUS MATERIALS

    • Read: Sample Wait Pool and Deny Letters

    • Sample Wait Pool Letter 1

    • Sample Wait Pool Letter 2 (Elementary)

    • Sample Wait Pool to Accept Letter

    • Sample Deny Letter 1

    • Sample Deny Letter 2 (Elementary)
  • 5

    HOW DID WE DO?

    • Engage: Complete the Course Feedback Form